Privacy Policy

When you request a quote we collect:

• Name, phone/WhatsApp number and email if provided
• Event type, date, time and duration
• Venue type, city/address, ZIP code and location details
• Theme, colors, service choices, notes/messages and how you heard about us
• Inspiration links and inspiration photos you choose to upload

We also receive what you send us directly by phone, text, WhatsApp, email or social media.

To prepare and follow up on your estimate, confirm availability and final pricing, plan setup and pickup, communicate with you and keep business records.

Quote requests are saved in a cloud database operated through Lovable Cloud (built on Supabase), which also hosts this website. Only authorized Bambino staff can access requests through a restricted admin panel. Uploaded inspiration photos are stored privately and viewed through signed links that expire after about one year — that is when the link stops working, not how long we keep the information.

Your browser's local and session storage keep your language choice, your quote progress, a private code that lets this device update the same request, and markers that prevent analytics events from being counted twice. You can clear this with your browser settings or the “Start over” button.

We share information only as needed with service providers that help us run the site and serve you (hosting/database and messaging apps you choose), with payment providers when you pay, or when required by law.

Payments are handled by external processors such as Zelle, PayPal, Venmo and Stripe where offered, under their own privacy policies. Our quote form does not ask for full card numbers or CVV codes — please do not submit them.

This site contains code for Google Analytics 4 and the Meta Pixel. It stays inactive unless real account IDs are configured. When enabled, these providers may collect cookies, device and browser information, IP address, pages visited and conversion events (such as starting or submitting a quote). The event details our site sends do not include your name, phone, email, address, notes, photos or your private quote code. We do not currently offer an in-site cookie consent tool; you can block or delete cookies in your browser, use privacy or ad-blocking extensions, and adjust ad settings in your Google and Meta accounts.

We use HTTPS encrypted connections and restricted admin access. No system is completely secure, so we cannot guarantee absolute security.

We keep information only as long as needed for your inquiry or order, our business records and legal requirements.

Email Bambinoeventostx@gmail.com to request access, correction or deletion, or to object to marketing or advertising use where applicable. We may verify your identity in a reasonable way (for example by confirming details of your request) — never by asking for an ID on a public form. Some records may be kept when legally necessary. You can also call (281) 628-3195.

This site is not aimed at children under 13. If a parent or guardian believes a child's information was submitted by mistake, contact us and we will delete it.

Uploading an inspiration photo lets us prepare your quote; it is not permission to use it in our marketing.

Links to social networks and payment apps lead to services with their own privacy policies.

We may update this policy; the date above shows the latest version. See also our Terms of Service.